Frequently Asked Questions
What is the cocoa contents of your chocolate?
Our dark chocolate is approximately 66% cocoa and our milk chocolate is approximately 48% cocoa.
Our white chocolate is approximately 31% cocoa.
Where do you get your chocolate from?
We purchase all our chocolate from Guittard of San Francisco. Taken straight from the Guittard web-site, you can be assured that Guittard produce the finest chocolate and we are proud to use this chocolate in our truffles. ” Guittard Chocolate Company is one of only ten chocolate makers in the US, and one of few that works directly with growers, long before harvest. An expert team at Guittard travels the world, working closely with growers to assess the development of individual crops and to oversee the fermentation and drying process of the cacao beans. Whether working with the bold and traditional, or the unique flavors and characteristics of rare heirloom varieties, Gary Guittard, CEO of Guittard is constantly searching for that elusive blend or single origin bean from which to develop a whole new and exciting chocolate experience. ” You can find out more about Guittard at http://guittard.com.
What is your guarantee?
Oh! Chocolate guarantees that you will be completely satisfied with your purchase of Oh! Chocolate. If you are not, for whatever reason, simply contact us via phone or email within 48 hours of receipt of your product. Let us know the reason for your dissatisfaction. We do not offer refunds but we will gladly replace your product. We do not accept returns.
How long can I keep your chocolate before it spoils?
We pride ourselves on the freshness of our product. Because of this freshness, they do deteriorate as any perishable product would do. We recommend that they are best enjoyed within 3 weeks for the best quality and freshness.
We recommend storing our chocolates at a cool room temperature of 68 degrees Fahrenheit.